Refund Request

As we never save your Paypal/credit/debit card details you must request a withdrawal/refund manually by filling the Request Refund Form.

You can request a withdrawal/refund only in the following cases:

  1. for your Canceled Draw Balance (Draws that didn't start due to the fact that the total number of tickets was not sold)
  2. for a participation fee (ticket price) only if you are the winner of a Draw and the seller didn't send the item or the item was not as described in the Draw page

Notes:

  • Please check your refund balance before filling the form
  • Refunds are not done automaticaly as we need your Paypal/Bank details
  • Please bear in mind that there will be transaction fees for every withdrawal/refund
  • Other fees such as participation fees of Finished draws, Fees for running a draw, Transaction fees etc are NON REFUNDABLE
  • Read our Terms & Conditions for more info 

 

Check your Canceled Draw Balance

Request Refund Form