Terms & Conditions

By participating in any Draw (the “Contest”) each Participant/Entrant and each Seller/Organizer (as defined below) unconditionally accepts and agrees to comply with, and abide by these terms and conditions (the “Rules”). Participants or sellers who do not comply with the Terms & Conditions will not be eligible to run their own draws or win the Prize (as defined below).

Please read the Rules carefully.

 

Thriller.com

Thriller.com (the “Platform”) offers draw solutions (online contest solutions) to any web user. It is the only web-based application that allows:

  1. sellers to run their own online draws (contests) to sell their own products (the “Organizer”).

  2. users to participate into contests or buy the products directly from sellers (the “Entrant/Participant”).

Thriller.com acts as a middleware between the seller and the winner. Thriller.com receives the money from participations and then is responsible for sending the payment to the organizer at the end of a successful Draw and only when the winner has received the winning prize.

Users who act to supervise the platform are referred as the “Administration”.

 

Organizer

  1. Registered members who act as sellers have the right to run a draw to sell their privately owned products.

  2. Organizers can run a draw by filling an online form that includes information regarding the product like description, images etc. and regarding the draw like duration, partification fee (ticket prize), max number of participations, draw type and draw option etc.

 

Participants

  1. Registered members who can participate into draws (online contest).

  2. Participants can participate in any draws by paying a participation fee (ticket price) defined by the Organizer.

 

Fees

  1. Organizers are allowed to run their own draws either for free or by paying an initial fee. In the case of a successful draw organizers must pay a commission fee to the platform for the service. The commission percentage varies and depends on the draw type.

  2. Organizers are responsible for defining the participation fee (ticket price) and the max number of participations (number of tickets).

  3. Organizers in some cases are asked to pay a predefined non-refundable fee for the services provided by the platform, this fee depends on the Draw type that they wish to run.

  4. Organizers pay a commissionable amount as a fee for using the platform, this amount is calculated using the formula: commission = (total number of participations x participation fee x commission percentage which depends on the draw type).

  5. Transactions fees applied from third-party services are non-refundable.

 

Draw Options

  1. Organizers are asked to specify a specific draw option for their draw (the “Draw Option”). This option is used by the platform to decide if the actual draw will start or will be cancelled and when. 

    1. Start the draw regardless number of participations

In this case the Draw runs at the end date and is marked as finished/successful and a user wins the prize  Seller is getting paid according to Payments Terms.

  1. Start the draw only when the total number of participations is met

In this case the Draw runs immediately when sold out at the end date and a user wins the prize otherwise it does not start at the end date and is cancelled. If cancelled the Participation fee minus a transaction fee is returned back to the Entrants (Participants) account on the platform. In order to initiate a withdrawal please fill in the form with your bank account details. The Transactions fees which are applied from third-party services are non-refundable. Seller is getting paid according to Payments Terms. For more info regrading Refunds please see the Refunds Terms section.

  1. Start the draw only when the total number of participations is met  regardless end date

In this case the Draw runs immediately when sold out not at the end date and a user wins the prize otherwise it does not start at the end date and is cancelled. If cancelled the Participation fee minus a transaction fee is returned back to the Entrants (Participants) account on the platform. In order to initiate a withdrawal please fill in the form with your bank account details. The Transactions fees which are applied from third-party services are non-refundable. Seller is getting paid according to Payments Terms. For more info regrading Refunds please see the Refunds Terms section.

In the case that there are not any participations in a Draw the Draw is cancelled.

Payments

  1. The platform acts as a middleware between the seller and the winner. It receives the money during a draw and is responsible for sending the payment to the organizer at the end of a successful Draw and only when the winner has received the wining prize. The total amount that is payable to an organizer depends on the Draw type chosen from the organizer. Amount = (total number participations x participation fee) - commission.

  2. Transactions fees applied from third-party services are non-refundable. Transaction fees are calculated by (order's amount x transaction percentage) + fixed fee. Transaction fees are added on the participation fee or on the initial fee price.

  3. At the end of a successful draw the seller is required to verify its identity in order for the platform to release the funds in a Know Your Customer (KYC) procedure. The procedure is simple: First of all the administration will contact the seller via email with instructions, then the seller needs to reply to the email including his/her identity card/ passport (front and back side) and a photo holding his/her identity card/ passport. When this procedure is done the funds will be sent to the seller.

 

Refunds

  1. As described in Fees Terms, Draw types may have an initial fee which is non-refundable.

  2. Participation fees are non-refundable except in the cases below:

    1. If a draw is cancelled due to the fact that the predefined number of participation was not met, users will get a refund with an amount equal to the participation fee minus any fees resulted by the payment gateway (Canceled Draw Balance)

    2. In the event that the seller denies to ship the product to the winner the administration refunds the winner with an amount equal to the participation fee minus any fees resulted by the payment gateway

    3. In the event that the product sent to the winner is not as described in the draw description (proofs needed) the administration refunds the winner with an amount equal to the participation fee minus any fees resulted by the payment gateway.

In the occurrence of any of the cases above the sellers do not have any rights in the funds raised from the draw except.

As we never save your Paypal/credit/debit card details you must manually request a withdrawal. Refunds are initiate by filling in the Refund form. Please bear in mind that there will be transaction fees for every refund.

 

Participation Notes

  1. Persons who have completed the age of 18 and have full legal capacity (the “Entrant/Participant”) are entitled to participate in Draws.

  2. The executives, members, partners, employees, representatives and counselors of the Organizer or the Platform, as well as their spouses, life partners, parents, children, siblings, associates of the aforementioned persons are excluded from participation.

  3. Draws start on the date that is specified by the organizer (the “Duration of the Contest”). All Participations (as defined below) which are received after the expiration of the Duration of the Contest are automatically cancelled.

  4. Entrants are entitled to participate on multiple draws.

 

How to participate

  1. Entrants can take part in any Draw by participating as many times he/she wants (the “Participation").

  2. Other forms of participation are not acceptable.

  3. On the Draw ending date/time and once the competition has ended, a (1) winner (the “Winner”") will be randomly selected by the Organizer from all Participations submitted during the duration of the Contest.

 

Prize

  1. The Winner wins the prize defined by the Organizer and mentioned in the Draw page in which the winner participated.

  2. Anything not mentioned in the Draw page is not included in the Prize.

 

Prizes Terms

  1. The Organizer is responsible to ensure that the gifts are as described in the Draw page.

  2. The Prizes are personal, non-assignable and not redeemable for cash, not assigned to relatives or third parties, nor are they replaced or redeemed.

  3. If asked from the administration the Winner shall submit a valid identity card /passport to receive the Prize.

 

Winner Notification & Communication

  1. The winner is announced on the closing date of the draw and an email is sent to both the winner and the seller in order to start the transaction and a communication between them.

  2. At the event of any finished/successful a communication starts in the platform between the winner and the seller supervised by administration. The seller can view the status of the finished draw and make actions under My Finished Draws section and the winner can view the status of winning draw and make actions under Draws I won. The following steps are used. These steps may be subjected to change.

    1. The seller first ships the product to the winner’s address (the one used by the winner at checkout) and then sends to the winner a track id and the name of the courier.

    2. The winner uses the info sent by the seller to trace the product and when the product is received uses the platform to notify the seller. If a specific period passes and the winner is not updating the draw status the platform considers that the winner received the product and moves to the next step.

    3. Once the winner received the product the seller can send its payment details to the administration.

    4. The administration contacts the seller asking from him/her to identify his/her via a KYC procedure. Once done the administration sends the payment to the seller (see Payments Terms for more information).

    5. Seller notifies the administration that he/she received the payment. If a specific period passes and the winner is not updating the draw status the platform considers that the winner received the product and moves to the next step.

    6. Draw is marked as closed.

 

Validity of Participations

  1. Incomplete or incorrect or untrue submission of Entrants’ details entitles the right to the Organizer to cancel a user’s Participation in the Draw.

  2. Participations that use offensive or inappropriate language will be automatically canceled.

  3. Participations from countries that online contests are not prohibited will be canceled.

 

Publicity

  1. By accepting the prize, Winners, at the maximum level allowed by law, give their consent to the administration to disclose their names regarding the Draw without further remuneration, for advertising and promotional purposes.

  2. Winners grant all rights to the administration regarding the processing, modification, disclosure and copyright of a winner’s details.

 

Promotion of the Contest in Social Networking Platforms

  1. If the Contest is promoted through any social networking platform (including, but not limited to, Facebook), the Entrants agree to comply with the terms of use and privacy policy of the specific platform.

  2. It is clarified that the Draw is under no circumstances funded, supported, organized or associated with such a social networking platform.

 

Limitation of Liability

  1. To the extent permitted by applicable law, the administration bears no responsibility for the compensation of Winners or for any loss, or physical or other damage that may arise as a result of the use of the Prizes.

  2. The administration bears not responsibility for any misuse or improper performance of the services provided by third parties, as well as any loss or damage caused to anyone who uses services necessarily related to the Prize.

  3. The administration neither promises nor warrants the use of any third party's contractual or other obligations relating to the Prize.

 

Report a Draw

  1. Draws with inappropriate content will be cancelled.

  2. Draws that have a certain amount of money as a prize will be cancelled.

  3. Draws selling illegal products such as drinks, weapons, drugs etc. will be cancelled.

  4. Draws that are reported as illegal will be checked and if any of the above will be cancelled.

  5. Any draw is subject to a non-refundable policy so in the event of a draw being cancelled no money will be refunded.

 

Copyright 

  1. To the maximum extent permitted by applicable  law, each Entrant hereby grants to the administration and to all members of the administration Group of Companies and to any other party involved in the conduct of the Draw the perpetual, irrevocable, royalty-free, fully transferable, worldwide and fully sublicense able license to use and exploit the Participation for commercial and advertising purposes in any form and using any means, including, without limitation, any reproduction or/and transmission of the Participation on the Internet or/and on television, at the sole discretion of the administration.

 

Privacy Policy

  1. By participating in the Draw, the Entrants agree that the personal data they provide through their Participation in the Contest may be collected, processed, stored or used by the Organizer or the platform for the purposes of conducting the Contest.

 

Other terms

  1. Any provision of the Rules that becomes contrary to the law, automatically ceases to apply, without, in any way, undermining the validity of the other Rules.

  2. If any Entrant or Seller is found to have violated these Rules, the administration may, at his/her sole discretion, exclude this Entrant from participating in the Draw or cancelled a draw run by a seller.

  3. The administration reserves the right to modify or/and cancel a Draw or/and modify any other condition. The administration may also terminate or cancel the Contest without notice for reasons of public interest or force majeure or for any reason. In such cases, the administration bears no responsibility towards Entrants. In case of cancellation of a Draw, the Entrants do not acquire any right, demand or claim against the administration, nor entitled to request the continuation of a Contest or any compensation due to any change.

  4. These terms and conditions are governed and construed in accordance with the Cyprus Law and any dispute relating to the Contest is subject to the exclusive jurisdiction of the Courts of Cyprus.